Shipping:

Shipping Time: Most of our products shipped within India would be delivered within 2-4 business days after order placement. Maximum delivery time in exceptional scenarios will be 10 business days.

Shipping Charges: We offer free shipping on all orders over Rs. 1000. Please note that we do not offer free shipping on international orders and returns.

Tracking: You will receive tracking details over WhatsApp, email and SMS, once the order is shipped.

Return:

We have a 7-day return policy, which means you have 7- days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and packed, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at care@aainajewelry.com.  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at care@aainajewelry.com. 

Damages and issues
Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.